Knowledge base articles, video scripts and verified community answers are the output, backed by audits that check every support page against the real product. You'll also build AI-assisted tools for knowledge work, flag where AI agents could take over repetitive tasks, and rate and correct what the web chat agents tell customers. The seat is remote within the US and asks for 3+ years in technical support.
Skills
Calculated from 115 listings on record in AI disclosing pay in USD.
