Social Media Coordinator

We're growing our team!

Bioelements is looking for a Social Media Coordinator who'll be working closely with me across our social channels. Excited to welcome someone new!

Posted by: Carmyn Gutierrez, Content Manager

Company Description

Bioelements is an independent, professional skin care brand trusted by estheticians since 1991. We create barrier-first, biologically engineered formulas for the treatment room and at-home use — guided by biomarkers and grounded in skin biology. Our innovations are science-led, nature-informed, and built for professionals, not trends or corporate agendas.

Role Description

The Social Media Coordinator executes the day-to-day operations of Bioelements social media presence: scheduling, publishing, community engagement, and trend monitoring, ensuring consistent, on-brand, and timely activity across all social channels.

Essential Functions

Calendar and Publishing

• Maintain and update the social media content calendar across all brand channels
• Schedule and publish all social posts, ensuring timely and accurate execution against the calendar
• Coordinate with the Comms and Creative teams to confirm assets and copy are reviewed and approved ahead of publish dates
• Track and report on the publishing schedule to flag gaps or conflicts
• Responsible for the ongoing organization of content and assets to ensure a healthy cadence of publishing

Community Management

• Monitor active social conversations across channels and respond/engage in a timely, on-brand manner
• Build and nurture community engagement by fostering conversation, replying to comments/DMs, and identifying opportunities for organic interaction
• Monitor and maintain business chats and auto responses
• Flag escalations (customer service issues, negative sentiment, sensitive topics) to the appropriate team member

Content Support

• Identify collaboration opportunities with professional partners
• Assist in the creation of social posts: light copywriting, caption support, and content formatting
• Source and suggest content ideas, including user-generated content and repurposed assets that support the editorial calendar
• Support content shoots, behind-the-scenes or supplemental assets as needed
• Coordinate relationships with potential creators/influencers for review by the Content Manager

Trend Monitoring and Reporting

• Track platform trends, emerging formats, and relevant conversations in the skin care/beauty space
• Compile routine social media reports to share metrics with team
• Proactively surface trending opportunities to the Content Manager for evaluation in future content planning
• Monitor competitor and industry social activity to inform strategy discussions

Qualifications

• 1 year of experience in social media coordination, community management, or related content support roles
• Bachelor's degree in marketing, communications, journalism, or PR
• Familiarity with social scheduling/publishing tools (Sprout) and platform-native best practices (Instagram, TikTok, LinkedIn, Facebook, etc.)
• Strong written communication skills and comfort working in platforms
• Detail-oriented with strong organizational and time-management skills
• Genuine interest in skin care, beauty, or wellness content a plus