Lead Content Manager

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next.

At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future.

The Role

Lumen is seeking a savvy and execution-oriented Lead Content Manager to create digital storytelling that advances the company’s brand, reputation, and business priorities. Reporting to the Senior Manager of Social Media, the ideal candidate operates at the intersection of digital and earned media – leaning into social storytelling while partnering with Media Relations to amplify coverage, support proactive pitching, and strengthen Lumen’s reputation.  

The Main Responsibilities

• Create high-performing content across platforms (LinkedIn, X, video, blogs, visual storytelling) tailored to executive and corporate channels.
• Develop executive social playbooks and toolkits to amplify leadership voice and thought leadership.
• Ensure content reflects Lumen’s strategy, values, and transformation narrative.
• Partner with the Media Relations team to amplify earned coverage across digital channels.
• When needed, contribute to enterprise media relations efforts—supporting storytelling, drafting materials, and elevating Lumen’s brand in key outlets.
• Ensure digital and earned media strategies are integrated and mutually reinforcing.
• Analyze metrics and progress and fine-tune plan along the way

What We Look For in a Candidate

• At least 5+ years of relevant experience in Digital Content Creation, Social Media, Media Relations or Corporate Communications
• Bachelor’s degree in related field such as Digital Communications, Communications, Public Relations
• Proven results in developing social media messaging and analytics
• Excellent writing and editing skills, with the ability to simplify complex topics.
• Experience using analytics tools, social listening platforms, and PR/digital performance reporting.
• Proven ability to work and meet tight deadlines in a fast-paced environment
• Collaborative mindset with strong cross-functional partnership skills.

Compensation