eCommerce Product Copywriter

Cape Union Mart International is hiring an eCommerce Product Copywriter: a detail-driven copywriter responsible for product data quality and on-site content, ensuring accuracy, SEO optimisation, and brand alignment across digital channels.

Key responsibilities

• Create accurate, engaging and SEO-optimised product copy across a range of categories.
• Maintain product naming consistency for search and filtering functionality.
• Verify product information completeness through cross-departmental work.
• Analyse search terms and customer feedback to enhance discoverability.
• Update on-site content including homepages and landing pages for campaigns and seasonal activities.
• Moderate product reviews with appropriate actions.
• Collaborate with Merchandise and Marketing teams on messaging consistency.
• Contribute to site improvements via user behaviour and performance analysis.
• Monitor industry trends and conduct competitive benchmarking.
• Champion SEO best practices across web content.

Requirements

• Minimum 2 years' similar experience.
• Matric plus related tertiary education in digital/eCommerce.
• Web design and web analytics understanding.
• SEO and eCommerce copywriting knowledge.
• eCommerce platform and Google Analytics experience.
• Familiarity with digital marketing channels (PPC, SEO, display, affiliate).
• Microsoft Office Suite proficiency, especially Excel.
• Self-motivated, flexible, detail-oriented, cross-functional collaborator.

Location: On-site in Cape Town, South Africa. Permanent position.