Customer Education and Content Manager

The role

Training videos, course copy, help center articles and enablement scripts for sales, implementation and channel partners all land on one desk. You'll build a self-serve customer academy from scratch, record the screen walkthroughs yourself, and own the knowledge base for the AI product. New York hybrid, with roughly 30% of the time in the office for people who live near it; the company is remote-first and expects air travel to offsites two to four times a year.

Tools and skills