Community Manager

About Us

Famasi's mission is to make medications simpler by helping individuals & businesses connect to pharmacies.

To do this, we're building technology that transforms pharmacy operations & eventually the pharmacy infrastructure for digital health at scale. Today, this means anybody can get same-day delivery or pickup from pharmacies, set up automated refills with free deliveries for recurrent medications and leverage our network to connect to other providers.

With a focus on emerging markets, we've delivered medications across 30+ States in Nigeria, onboarded over 1000 Pharmacies and our customers have come from 4 continents. To learn more about our impact, read our 2024 recap.

We're backed by our early customers, tech founders and VCs; global organisations like Google; and Bill & Melinda Gates Foundation through their Investing in Innovation Africa program. Our goal is to hit 10k pharmacies & 1million refills, and we've barely scratched the surface.

We've built a Dispensary for everyone - PharmacyOS for Pharmacies, APIs for Providers/Businesses, & Dashboard for individuals. Behind the scenes, our team does the extremely tedious work that makes life simpler for thousands of people - and this is where you come in.

Job Description

We’re looking for a Community Manager who loves making videos, jumping on relevant trends, and creating content that genuinely connects with people. If you’re passionate about health and wellness and want to be part of a brand making a real impact, this could be for you.

As our Community Manager​ at Famasi Africa, you’ll be the creative mind shaping our social content and that of our sub-brands — think TikTok videos, Instagram Reels, and YouTube Shorts that people actually want to watch and share. You’ll ensure our content finds the right audience through clever, platform-specific edits, smart collaborations, and strategic distribution. You’ll also take charge of engagement, reach, and conversion across our platforms, providing weekly reports on what’s working and where we can improve.

If you care about making every piece of content shareable, informative, and engaging, you’ll fit right in.

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You will:

• Edit and publish content, from Reels to carousels, TikToks to blog snippets, using existing brand assets and voice guidelines.
• Distribute content smartly, schedule and publish posts, cross-post across platforms, and track what’s working.
• Find new distribution channels and get our content there.
• Reach out to potential partners, micro-creators, and sex-positive communities for collaborations.
• Collaborate with existing content creators to ensure we're putting out 12 posts daily across Famasi and Talk to August.
• Build light campaign calendars that help us stay consistent and strategic across Famasi and Talk to August.
• Collaborate with the product/content team to translate in-app features and resources into social-ready formats.
• Monitor performance, trends and communities to spot where Famasi and Talk to August could organically fit in.

​Please note this is a hybrid role where you're required to be on-site everyday in your first month & 3 days weekly afterwards. While it's not required, it's a bonus if you live around Lekki.

Requirements

• A passion for video content creation (TikTok videos, Instagram Reels, YouTube Shorts, etc.)
• Trend-savvy: You’re always in the loop with what’s hot and happening.
• Extremely clear writing with the ability to adapt your tone for different platforms and audiences.
• Excellent communication skills — fast, empathetic, and clear with the ability to communicate with customers effectively and team members
• Demonstrated emotional stability & resilience.
• Adaptability and empathy in dealing with customers and team members, with a focus on providing exceptional customer service.
• Respectful and collaborative attitude towards team members and customers, with a commitment to promoting a positive work environment.
• Comfort using scheduling tools.
• Comfortable editing with CapCut, Canva, or similar.

Benefits

• Flexibility: Work from anywhere and at your own pace.
• Creativity: Express yourself and share your unique perspective.
• Impact: Help make healthcare more accessible and relatable in Africa.
• Employee stock options, with standard vesting schedule.

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☀️ To apply to this role, click the big purple "Apply" button on this page. If the pop-up is a profile or an email draft, send them a message per any requirements above. Otherwise, fill out the attached form.

⚠️ Please DO NOT APPLY if you cannot demonstrate relevant experience in the key areas listed above or meet the location requirements. 

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