Technical Writer

Not something I post every day, but our Technical Writing team at LeverX is growing, and we're looking for a new Technical Writer to join us 👋

I've been here for almost 3 years now, and one of the things I appreciate most is that this isn't one of those jobs where you spend months writing documentation nobody ever sees.

A few things I genuinely enjoy about working here:
– The team is very international, so I get to speak English daily. Also, there's always someone to exchange ideas with or ask for feedback.
– A big part of our work is creating documentation for SAP Help. Knowing that millions of people use these products makes the work feel meaningful. It's nice to think that something you wrote might actually help someone solve a problem.
– LeverX has been around for more than 20 years, works directly with SAP as an SAP Gold Partner and SAP Global Strategic Supplier, and delivers projects for companies ranging from startups to Fortune 500 businesses.
– It doesn't feel like work only. We have learning sessions, meetups, and plenty of opportunities to meet colleagues offline. A couple of weeks ago, people from different locations got together for a cycling trip, which was a lot of fun :)

If you're a Technical Writer (or know someone who is) and you're curious about the role, send Hanna Zhardzetskaya a message. She’ll be happy to answer any questions and connect.

I'd really appreciate a like or repost to help the vacancy reach the right person ❤️

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At LeverX, we have had the privilege of working on over 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for an SAP User Assistance Developer (Technical Writer) to join us. Let’s see if we are a good fit for each other!

what we offer:

• 89% of projects use the newest SAP technologies and frameworks, e.g., S/4HANA Cloud, BTP, CPI, RAP, CDS, and OData.
• 98% of active development projects, with rare short-term support contracts.
• Expert communities and internal courses.
• Market-based compensation and regular performance reviews.
• Valuable perks to support your growth and well-being.

required skills:

• 2+ years of experience in writing and producing user assistance deliverables for software products and services.
• University degree in technical writing, technical documentation, translation, or an equivalent field of study.
• Willingness to adapt quickly to change and acquire knowledge.
• Strong independent working skills combined with the ability to collaborate effectively in a diverse global team.
• Excellent attention to detail and organizational skills.
• Excellent written and verbal English communication skills (С1).

Nice-to-have skills:

• Experience with DITA-based content management systems.
• Understanding of basic UI/UX concepts and practices.

Responsibilities:

• Create and maintain high-quality user assistance (UA) deliverables to help users understand complex SAP software. These deliverables include, but are not limited to: terminology, UI text, user guides, multimedia content, API docs, and in-app help.
• Participate in and drive innovative projects to improve UA deliverables, processes, and content.
• Work closely with product management and development teams to deliver clear, concise, and accurate content.
• Build deep product knowledge, stay current with new trends and skills in user assistance, and share your learnings with the team.
• Collect and analyze feedback from customers and stakeholders to continuously improve content.
• Be the advocate for user experience in your interactions with product management, development, and UX teams. 

Selection process

1

Share your CV

Drop us your CV and a few lines about yourself. Typos won’t break it, but good vibes help.

2

Shine at the interview

Be ready, be curious, and be yourself. We’ll talk about your skills, values, and what makes us a match.

3

Make your decision

We don’t leave you wondering — we’ll be in touch if it’s a match.