Technical Writer

I'm hiring!

Technical Writers for APIs and DevOps are a special breed. They're deeply technical and love pods and pipelines, containers and clusters, code and commands.
Does this sound like you?

We're looking for a new technical writer to join us at BigID, a leader in data security, privacy, compliance, and AI data management. You'll work with a high-performing team of engineers and writers who embody our core philosophy of care, do, try, and shine.
If you're a technical writer in Chennai with a passion for APIs and DevOps and are ready to document a world-class product that truly matters, we want to hear from you!

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Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

• BigID Named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we are:

BigID’s data intelligence platform enables organizations to know their enterprise data and take action for privacy, protection, and perspective. BigID empowers customers to know their data, take action from their data, and unleash the value of their data.

Headquartered in New York City with a worldwide presence, we are building a global team with a passion for innovation and next-gen technology with R&D in the heart of Tel Aviv. BigID has been recognized for its data intelligence innovation as a World Economic Forum Technology Pioneer, named to the 2020 Forbes Cloud 100, a Business Insider 2020 AI Startup to Watch, and an RSA Innovation Sandbox winner.

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, integrity, and teamwork.

Who we seek:

We're seeking a Technical Writer based in Chennai, India, to join our TechDocs team. Reporting to the Technical Writing Manager in our Product department, you'll collaborate closely with R&D, QA, and Product Managers. Your primary focus will be documenting our customer-facing APIs and SDKs and delving deep into our technical system and deployment documentation. We need someone adept at transforming highly complex technical concepts into clear, user-friendly resources for technical and non-technical customers.

BigID thrives in a fast-paced Agile environment. If you're ready to tackle exciting challenges and make a real impact, we encourage you to apply

What you’ll do:

• Document our customer-facing APIs.
• Manage the API portal, including its automated Git-based systems and processes.
• Develop high-profile, challenging, and complex system and deployment documentation.
• Contribute significantly to enhancing our product and overall customer experience.

What you’ll bring:

• At least 3 years of experience writing API and DevOps-related documentation.
• Strong aptitude for translating complex technical concepts into clear, user-friendly language for diverse audiences.
• Proficiency in core web technologies such as HTML, JSON, and YAML.
• Demonstrated experience with version control systems like GitLab, GitHub, or BitBucket.
• Familiarity with the concepts of containerized systems, such as Docker and Kubernetes.
• Exceptional written and verbal communication skills in English
• The ability to collaborate effectively with global teams and stakeholders at all levels.
• A proactive, problem-solving mindset with a strong team spirit and a cooperative approach.

Nice to haves:

• Experience with Document360.
• Background or experience in the data or cybersecurity domains.

What’s in it for you?

Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.

•    Equity participation - everyone shares in our success
•    Hybrid work 
•    Opportunities for professional growth
•    Team fun & company outings
•    Statutory benefits and leave benefits
•    Health Insurance coverage 

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try- We try our best and we don’t give up
• Shine- We shine and make it our mission to always stand out

Diversity & Inclusion: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Come as you are.

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⚠️ Please DO NOT APPLY if you cannot demonstrate relevant experience in the key areas listed above or meet the location requirements. 

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