Social Media Manager

Hiring! The best teams keep moving forward, and as our company grows, our Corporate Marketing and Brand team grows as well. We're hiring on the team for a Social Media Manager and a Public Relations Manager.

Posted by: Becky Frost

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

This is where brand voice meets business impact. The Social Media Manager joins Outreach's Corporate Marketing and Communications function — a collaborative group of storytellers, strategists, and brand builders who believe that how a company shows up in the world is as important as what it ships. We work cross-functionally — alongside executives, product marketing, PR, and content teams — to ensure Outreach is visible, credible, and unmistakable in the market.

The Role

Reporting to the Director of Communications, the Social Media Manager plays a pivotal role in shaping how Outreach shows up across global social channels. This is a highly visible role that blends strategic brand storytelling with executive enablement.

You'll lead the company's corporate social media presence, partner closely with Outreach executives to develop their social strategies, and work with our social media agency as the main point of contact, driving the social expression of our brand campaigns, customer stories, and AI leadership.

Your Daily Adventures Will Include

• Define and Lead Social Strategy: Own and evolve Outreach's corporate social strategy to strengthen brand awareness, credibility, and engagement among revenue and technology leaders.
• Shape the Corporate Narrative: Translate key brand and business priorities — AI innovation, customer success, leadership vision — into compelling, shareable social content across platforms.
• Employee Advocacy: Maintain and grow Outreach's employee advocacy program, empowering team members to share company content, celebrate milestones, and extend Outreach's brand voice.
• Executive Social Leadership: Collaborate with Outreach executives to develop and execute their social strategies, ensuring thought leadership aligns with the company's voice and strategic goals.
• Campaign and Event Integration: Lead social activation for major moments — product launches, content campaigns, industry events — ensuring cohesive brand storytelling across owned and earned channels.
• Social Intelligence: Monitor trends, conversations, and competitors to surface insights and opportunities that shape social and brand strategy.
• Measurement and Reporting: Track key performance indicators, analyze data, and provide strategic recommendations to optimize impact and growth.

Our Vision of You

• 5+ years of experience in social media, brand communications, or digital storytelling, preferably in B2B SaaS or technology.
• Proven success building corporate and executive social programs that drive visibility, engagement, and brand trust.
• Demonstrated curiosity about AI and emerging technologies, with a desire to explore how they can enhance your workflow and drive better outcomes for customers.
• Exceptional writing and editing skills, with the ability to adapt tone and style across channels and audiences.
• Deep understanding of LinkedIn, with experience leveraging analytics and paid support to grow reach and influence.
• Strategic thinker with strong creative instincts and an eye for design and storytelling.
• Comfortable collaborating cross-functionally with executives, PR, product marketing, content, and brand design teams.
• Bonus if you have experience managing social media agencies, employee advocacy platforms, and executive thought leadership programs.

Compensation: $70,000-$110,000/year base, plus incentive compensation, bonus, restricted stock units, and benefits.