SEO and AI Search Strategist
GrowthX AIGrowthX builds one system that holds a company's context, finds the next opportunity, produces the content, and feeds the results back in. Software runs the workflows, our experts calibrate them, and every cycle makes the next one sharper. Teams at Ramp, Lovable, Strapi and Together AI run on it. We are remote-first and globally distributed.
The role
You will own a portfolio of customers: their search and AI search strategy, their results, and their renewal. You set the direction, defend it to the executives funding it, and stay close enough to the work to know whether it is landing. Our customers are senior people who need someone to tell them what the changing search landscape means for their business and what to do about it. We hire for the search expertise and we teach the rest, with structured onboarding on our product, methodology and the account-management craft before you carry a book.
What you will own
- Strategy: Start from the business (how the customer wins, who they sell to, where growth has to come from). Plan across rankings, citations in AI answers, and the brand presence behind both, and set the measurement frame up front.
- Onboarding and adoption: Take customers from kickoff to first value. Structure content so AI engines can retrieve and cite it, build the entity layer, earn citations off the customer's site as well as on it, and keep the technical foundation sound. Teach the customer's team to run it themselves, partnering with our editors and specialists on execution.
- Account health and retention: Watch the health signals and catch risk early; when performance stalls, diagnose it, replan, and explain what changed.
- Relationships and executive engagement: Multi-thread every account, and run quarterly business reviews that connect search performance to the business.
- Renewal, expansion and voice of customer: Own the renewal forecast and the expansion pipeline across your portfolio, run experiments deliberately, and bring the customer's voice back to product with evidence.
Location: Remote, North America. Full-time.
Posted by: Liz Kushnereit, Manager, Customer Engagement