Senior Technical Writer

ELEKS Information Development Office is looking for a Senior Information Developer to join our team in Poland.

About Project

The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

Requirements

• 3+ years of relevant work experience
• Understanding the software documentation specifics
• Deep knowledge of software terminology
• Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC
• Experience in setting up documentation processes
• Proven experience in updating documentation according to the existing templates
• Solid experience in creating documentation and templates (if needed) from scratch
• Proven experience in UX writing
• Advanced level of English

Responsibilities

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
• Identify client's writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
• Communicate the status of documentation tasks in progress to ensure timely delivery
• Interview subject matter experts to obtain ongoing details on the projects
• Create documentation templates for various document outputs
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
• Take active (or passive) part in competence development events of IDO
• Take part in coaching and mentoring of the junior staff

What You Will Get With ELEKS

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with a low level of bureaucracy