Marketing Communications Manager

Our team is growing! 🏃‍♀️‍➡️ 🌍

This role is near and dear to me. I've been fascinated with the mechanics of what it takes to build a world-class PR machine for decades, and the interest has only grown since the emergence of a little thing called AI.

Yes, it's undoubtedly changed the game for a lot of what we do in marketing and comms. But it's also made the skill of human relationship-building even more critical.

This person will be a unicorn 🦄 Part PR wiz, part brand revolutionary, part "walk the walk" comms powerhouse... and 100% open to trying something new. All while doing it at one of the coolest companies - Mappedin and IMO, on the coolest team under Francois "Frank" Garneau-So.

Apply here:

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About Mappedin

Mappedin is the leading indoor mapping platform transforming the way venues are experienced, managed, and understood. Built for scale and trusted by the world’s biggest brands, our AI-powered tools make indoor mapping fast, flexible, and easy to integrate—powering indoor experiences at top destinations worldwide. With billions of square feet mapped across 57 countries, we help make public spaces easier to explore, simpler to manage, and safer for every visitor.

We're a growth-stage company with a strong and expanding customer base, growing quickly and backed by institutional investors. The product works. The team delivers. The next chapter is making sure the world knows it.

The Role

This is Mappedin's first dedicated communications hire — and it's a builder role, not a maintenance role.

The marketing team has grown significantly over the past three years, pipeline generation is strong, and a recent raise announcement demonstrated what a best-in-class communications motion can do for Mappedin. This role exists to build on that momentum: formalizing the brand voice, scaling the PR motion, deepening investor communications, and ensuring the corporate narrative is consistent across every audience.

We've already proven what's possible. A recent raise announcement drove earned media in national business and trade press, generated meaningful inbound from key verticals, and put the CEO in front of audiences that matter. Mappedin can play above its weight class in communications — and this role exists to scale that motion.

You'll own it. Not support it — own it.

What You'll Do

Public Relations (40%)

• Build and run the media relations motion — identify targets, develop pitch angles, maintain journalist relationships, and drive earned coverage
• Coordinate with a best-in-class PR advisor on high-priority moments: product launches, executive visibility, fundraising
• Develop a proactive media strategy, not just a reactive one
• Track what lands, what doesn't, and why — and continuously sharpen the approach

Brand Storytelling (20%)

• Audit existing assets and identify where narrative consistency breaks down
• Build the messaging frameworks that sales, marketing, and the exec team can work from
• Own the brand voice as a living system — not a one-time project

Investor Communications (20%)

• Structure and manage the investor update cadence in partnership with the CEO and VP Marketing
• Draft investor communications that are clear, credible, and appropriately strategic
• Maintain consistency of messaging across every investor touchpoint

Corporate Communications (20%)

• Oversee external corporate messaging across owned channels — LinkedIn, company blog, announcements
• Support executive communications: prep, positioning, and external-facing narrative
• Ensure the corporate voice holds up consistently across customers, prospects, media, and investors

What We're Looking For

• 3–7 years of experience in marketing communications, PR, brand, or a combination
• Must have worked at a fast-paced, early-stage tech company — this environment will be unfamiliar if you haven't
• Hands-on PR experience — you've owned or co-owned a media relations motion, not just supported an agency
• Demonstrated brand storytelling work — you can point to examples where you improved narrative consistency or clarity
• Some exposure to investor or executive communications — you don't need to have owned it fully
• A track record of operating with autonomy — you self-direct, you don't wait for a complete brief
• Comfortable building without a playbook — you've operated in environments where the function was being built, not just maintained

This Role Is Probably Not for You If

• You wait to be told what the priorities are
• You've only worked in large company or agency environments and have never operated without significant infrastructure
• You treat brand as a design problem, not a storytelling problem
• You need approval on every piece of work before it goes out
• You're uncomfortable with a manager who is a peer collaborator rather than a subject-matter expert in comms

The Team

The Mappedin marketing team is ~10 people — strong individual operators who own their functions. The culture is flat, fast, and AI-first. The team builds internal apps, automates aggressively, and doesn't wait for permission. Access to anyone in the org — including the CEO — is real.

Behind the scenes 

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry. Because of this, we can’t guarantee exactly what you’ll be working on three months from now but we can guarantee that you will be working on high value projects that will foster your growth along with Mappedin’s.

We believe in being transparent about how we hire. We use artificial intelligence (AI) tools to help record interviews and create notes for us to review later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not AI.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at accessibility@mappedin.com or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.

What's in it for you

• Competitive base salary: $110,000 - $135,000
• 20 days of paid vacation, available from your first day
• Comprehensive benefits from Day 1
• A team of bar raisers with low ego and high ownership