Head of Content and Brand

We're hiring someone to lead content & brand at TaxCloud.

Content is something that is near and dear to my heart. It's where I started my career and I think it is the foundation of all good marketing.

I think good content marketing is more important than ever in 2026. And that means it's more important than ever to have someone who wakes up everyday thinking about how we bring our brand to market through the content we create.

Some of the things we're looking for:

• Someone who has a high bar for the content we produce
• Someone who embraces AI as a tool to produce great content at scale, not a replacement for the craft of content
• Someone who is passionate about the power of content to tell brand stories and who can take a good idea and turn it into something that resonates with our buyers
• Someone who wants actual ownership over this function and has a strong POV of where we can take it

If any of this resonates with you, I'd love to talk.

Posted by: Ryan Pinkham, Vice President of Go To Market

About TaxCloud

TaxCloud is on a mission to make sales tax simpler for growing e-commerce and SaaS businesses. We work with small and mid-sized e-commerce brands that are selling on platforms like Shopify, BigCommerce, WooCommerce, and QuickBooks Online to automate their sales tax calculation, collection, and filing. With clear pricing, easy integrations, responsive U.S.-based support, and stress-free onboarding, TaxCloud helps businesses navigate sales tax with greater clarity and fewer headaches.

About the Role

You will own content and brand at a company where sales tax content is a competitive weapon, and make TaxCloud impossible to ignore in a category full of forgettable corporate voices.

TaxCloud publishes a lot of content. Blog posts, guides, migration playbooks, comparison pages. Some of it is very good. But no one owns how it all fits together, and how the brand shows up in the market. We've made one-off brand bets and produced tactical content on demand. What we haven't had is a person who treats content as a craft and a brand as an asset worth building deliberately.

That's this role. You'll set the editorial standard, own the roadmap, and raise the bar on everything that carries the TaxCloud name, using AI to build systems that let a small team publish like a much bigger one. You'll do it from within Product Marketing, close to positioning, launches, and customer insight, so you'll rarely start from a blank page. The best version of this hire thinks past the publish date, about how a piece of content keeps working and what it grows into next.

What You'll Own

• Content strategy, end-to-end. Set editorial standards, own the content roadmap, and decide what's worth publishing, instead of producing one-off pieces on request. You're accountable for whether our content actually earns attention, not just whether it ships
• Brand. Own how TaxCloud shows up beyond the blog. Lead branding work, bring new creative ideas, and give the company a voice that sounds like operators who've lived sales tax, not a PR agency that read about it.
• Campaign building and execution. Take a direction or an early idea and build the campaign around it: the narrative, the assets, the sequencing, the channels.
• Amplification, not just production. Turn a one-page case study into a broader narrative, and an industry report into a full program rather than a PDF nobody reads. Every new thing we launch is the beginning of a story, not the end of one.
• AI-forward content systems. Use AI to build repeatable systems that let a lean team create and scale quality content faster than headcount would normally allow.
• New formats. Bring formats like YouTube and video to life, and find the places where our audience already spends time.
• Community. Help build community around the ecommerce CFOs, finance leaders, and accountants we serve, through content and the channels around it.

What We're Looking For

• A content leader who treats content as a craft and can raise the creative bar, not just add writing throughput.
• Genuinely AI-forward with a strong interest in using AI to build content systems.
• A passion for brand building in a competitive B2B market.
• Range across formats: written, video, and whatever comes next.
• The instinct to amplify. You see a single asset and think about the ten things it could become.
• Comfortable operating across a team. You'll pull in design, partner with demand gen and growth, and work with contractors and freelancers, and you can do that without waiting to be handed a process.
• A doer's mindset. This is a senior IC / player-coach role on a small team. You'll set the direction and do the work.

We offer competitive compensation, great benefits, generous time off, and plenty of opportunities for growth and development.

TaxCloud is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to Apply: [click apply]