Email Marketing Account Manager
AdSumo Digital🚨HIRING: Email Marketing Account Managers (Remote)🚨
We're looking for an Account Managers to join the team here at AdSumo Digital and manage client email + SMS accounts for eCommerce brands.
We'll train you on our systems and strategies. You need to be experienced in Account Management, Klaviyo, and Retention, be well organized and hungry to learn and able to think critically about what drives profits for our clients.
Do not msg me if you are simply "klaviyo certified"
Apply if:
- You can write email copy (or learn fast with our AI tools and frameworks)
- You can manage multiple client accounts without dropping the ball
- You're comfortable on client calls and building relationships
- You work well in US timezones (EST preferred)
- You understand eCommerce brands and marketing for them
Posted by: Michael Rathman, Founder of AdSumo Digital
Full details and how to apply:
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Hiring: Email Marketing Account Manager (Klaviyo-Focused). Remote work, flexible hours, work with 7 and 8 figure eCommerce brands.
About AdSumo Digital
I'm Michael Rathman, founder of AdSumo Digital. We're a specialized Klaviyo agency focused exclusively on eCommerce email marketing. We consistently deliver substantial revenue growth for our clients, typically adding $50,000 to $250,000 in monthly revenue through our email strategies.
We work with 7 and 8 figure eCommerce brands from the US, UK, EU, Middle East, and Asia. Our agency has been experiencing significant growth, which has created an opening for a skilled email marketer to join our close-knit team.
How to Apply and Our Hiring Process
Stage 1: Complete our application form (link here). Tell us about your experience, why you want this role and what your salary expectations are. Include a short video (2-3 minutes) introducing yourself.
Stage 2: Quick call with Michael to meet you and ensure mutual fit.
Stage 3: Trial test assignment. We'll send you a 45-60 minute trail task to take on real scenarios.
Stage 4: Final interview with Michael, the founder, and Jelica, who is our Head of Performance.
Stage 5: Present you with an offer to join our team
Our Mission & Core Values
At AdSumo Digital, we live by one mission: Build the best life cycle marketing agency in the world
We live by these 4 core values:
Extreme Ownership. We believe in radical personal responsibility. You own your world and we succeed or fail as a team. No blame, no excuses, just ownership and solutions.
Constant Pursuit of Growth. We are either growing or declining, there is no in-between. We are obsessed with improvement and operate on daily, weekly and monthly feedback loops.
Unreasonable Over-Delivery. Our business is built on exceptional customer service. We go beyond what's expected because how we do anything is how we do everything.
Personal Happiness & Fulfillment. Our team's well-being is at the heart of everything we do. Professional success and personal fulfillment go hand-in-hand.
The Role: Account Manager's Mission
As an Account Manager, you will manage 6-7 client accounts and drive more revenue for them through their Klaviyo email and SMS programs. This is a high-autonomy, high-impact role where you own the day-to-day success of your client portfolio.
Your mission is to consistently improve account performance and deliver exceptional results that make clients want to stay long-term.
If you have a burning desire for what we teach you, the opportunity for you is limitless.
Key Responsibilities
Campaign Ownership & Execution
- Running Klaviyo accounts for 7 and 8 figure eCommerce companies
- Writing high-converting copy for 2-5 weekly campaign emails per client plus flow emails using our AI frameworks and strategies
- When we sign a client we typically build 55 new flow emails with focus on headlines, subheadlines, CTAs and email structure
Client Management & Communication
- Handling communication and reporting with clients via Slack
- Sending weekly and monthly performance reports
- Getting on calls to discuss strategy and results
- Building strong client relationships (this is critical to the role)
Campaign & Flow Strategy
- Coming up with and setting up full email campaign plans and strategy
- Managing monthly campaign calendars based on client promos, product launches and holidays
- Creating email automations for clients and running split tests to improve performance
Creative Collaboration
- Liaising with the creative team to develop high level email creatives in line with strategy
- Delivering design briefs to our designers
- Working closely with our Klaviyo technician who handles technical build and implementation
Strategic Advisory
- Helping clients understand the best types of offers to run
- Advising on how to increase average order value and conversion rate
- Teaching clients how to run a more healthy eCommerce business through better retention marketing
Continuous Learning & Team Collaboration
- Keeping up to date with eCommerce best practices through training and research
- Effectively communicating and collaborating across the company via Slack and Google Meets
- Working closely with Michael, our Head of Performance Jelica, the design team and Klaviyo technician
- Embodying our core values daily
Your First 90 Days with AdSumo Digital
Success in this role is defined by how quickly you can achieve autonomy, contribute smart campaign strategies and impress our clients with your work.
Timeline |
Focus & Goals |
Week 1 |
Full onboarding into our systems, processes, AI frameworks and how we manage client accounts. Meet the team and get familiar with our systems and process's. |
Weeks 2 |
Shadow another Account Manager or work closely with Jelica (our Head of Performance). Watch how they handle clients, write copy, coordinate with the team and run accounts day to day. |
Week 3 Onwards |
Take over 2-3 client accounts with support. By the end of Month 2 you should be managing 4-5 accounts independently. By Month 3 you're running 6-7 accounts and contributing ideas to improve our service delivery. |
What You'll Need to Succeed
- Fully fluent in English is required as you'll be handling communication and reporting with clients daily.
- Previous experience with copywriting and email marketing. We strongly believe that skills can be learned with the right personality, so even if you don't have lots of experience please don't hesitate to apply. Culture fit is most important to us.
- Exceptional organization skills. You'll be managing 6-7 client accounts with campaigns going out weekly and flows being built constantly. You need to juggle multiple projects without dropping the ball.
- Confident communicator who is comfortable on video calls. You need to build strong client relationships and present results clearly.
- Critical thinker with the ability to think strategically about what drives revenue for clients. You'll have frameworks to follow but you need to apply judgment and come up with creative solutions.
- Comfortable with or learning AI tools like ChatGPT and Claude to draft copy, research competitors and generate ideas. Willingness to quickly learn any platforms with training provided.
- High attention to detail. Small mistakes in email marketing cause big problems. Typos in subject lines, wrong links and broken designs need to be caught before they go live.
- Hungry to work with high-quality brands and be part of a team that is known for delivering exceptional results.
- Strong team player that enjoys working in a team environment. You'll be collaborating with designers, a Klaviyo technician and other account managers daily.
- Must be available ~9am to 5pm EST Monday through Friday. (negotiable)
Why Work With Us
- Ability to work from any location with flexible working hours. As long as you're available during core hours and your work gets done, you have complete freedom over your schedule and location.
- Be part of a world-class team made up of high-performing A-players who are constantly learning and getting better at their craft.
- Join one of the fastest growing eCommerce growth agencies in the world. We're scaling quickly and there's huge opportunity for the right person to grow with us.
- Elite training provided. Work directly with Michael and our Head of Performance Jelica who will teach you how we think about email marketing, client management and strategy.
- Potential for progression into leadership roles within the next 6-12 months. If you crush this role there's a clear path to senior account manager, Head of Service, Head of Innovation, and more.
- Competitive compensation depending on experience plus performance bonuses for hitting client KPIs.
- Real experience fast. You'll manage real client accounts from day one after training. You're not just executing tasks, you're learning strategy and getting better at a high-value skill.
- Campaign Ownership and Execution: Running Klaviyo accounts for 7 and 8 figure eCommerce companies; writing high-converting copy for 2-5 weekly campaign emails per client plus flow emails using our AI frameworks and strategies.
- Client Management and Communication: Handling communication and reporting with clients via Slack; sending weekly and monthly performance reports; getting on calls to discuss strategy and results; building strong client relationships.
- Campaign and Flow Strategy: Coming up with and setting up full email campaign plans and strategy; managing monthly campaign calendars based on client promos, product launches, and holidays; creating email automations and running split tests to improve performance.
- Creative Collaboration: Liaising with the creative team to develop high-level email creatives in line with strategy; delivering design briefs to designers; working closely with our Klaviyo technician.
- Strategic Advisory: Helping clients understand the best types of offers to run; advising on how to increase average order value and conversion rate; teaching clients how to run a healthier eCommerce business through better retention marketing.
What You'll Need to Succeed
- Fully fluent in English, as you'll be handling communication and reporting with clients daily.
- Previous experience with copywriting and email marketing. Skills can be learned with the right personality, so even without lots of experience, applying is welcome — culture fit is most important.
- Exceptional organization skills to manage 6-7 client accounts with campaigns going out weekly and flows being built constantly.
- Confident communicator who is comfortable on video calls.
- Critical thinker with the ability to think strategically about what drives revenue for clients.
- Comfortable with or learning AI tools like ChatGPT and Claude to draft copy, research competitors, and generate ideas.
- High attention to detail.
- Strong team player who enjoys working in a team environment.
- Must be available ~9am to 5pm EST Monday through Friday (negotiable).
Why Work With Us
- Ability to work from any location with flexible working hours, as long as you're available during core hours.
- Be part of a world-class team made up of high-performing A-players.
- Join one of the fastest growing eCommerce growth agencies in the world.
- Elite training provided, working directly with Michael and Head of Performance Jelica.
- Potential for progression into leadership roles within 6-12 months.
- Competitive compensation depending on experience plus performance bonuses for hitting client KPIs.
If interested, fill out our application form and submit your video introduction.
We'll be in touch.