Content Writer
BusinessolverSince 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
The Content Writer I role is an individual that writes benefits educational content in support of multiple client's benefits strategies. They apply their knowledge of both effective communication strategies, the English language, and benefits to act as a true consultant to our clients and help them reach their outlined program goals. They take into account the client's culture, tone of voice, and client style guides to write content for a variety of benefits-related communications that are employee facing.
The Gig:
- Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience.
- Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business.
- Ensure quality, accuracy, and timeliness of content delivery
- Gather and leverage discovery documentation and resources to produce impactful content to educate our clients’ unique employee demographics
- Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources.
- Adhere to client writing style guides in all writing projects
- Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy.
- Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices.
- Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date.
- Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software.
- Complies with all policies and standards
What you need to make the cut:
- Proficient in Microsoft Office products, including PowerPoint
- At least 1-3 years professional experience in journalism, content creation, or other related field
- Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results.
- Strong organizational and time management skills with the ability to recognize project risks and competing priorities
- Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)
- Excellent verbal and written communication skills, with exceptional interpersonal skills
- A compelling portfolio of writing samples must be submitted for consideration
- Strong understanding for AP and Chicago style writing rules and guidelines.
The pay range for this position is $49,000.00 - $77,000.00 per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
Dear Applicant.
At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.
Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.
We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.
Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.
With heart,
The Businessolver Recruiting Team
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.
(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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