Content Specialist

• Lead, manage, plan, produce, implement, and analyze internal and external communications strategies and tactics for projects, programs, products, and services to various audiences and market segments through varied channels. Functional areas include technical writing, public relations, and/or communications.
• Manage internal and external stakeholders and audience relations, including relationships with vendors, agencies, and other channel partners
• Interpret complex issues and present them effectively; adapt style, tone, and word choice to various channels or stakeholder requests
• Maintain a pipeline of potential case studies and references by forging strong relationships with project executives and consulting team members for new topics and content based on trends within the company’s competitive landscape
• Build strong relationships with strategic external partners to maximize reach and influence third parties, such as analysts/ consultancies, to license their content and collaborate to produce or utilize ‘third-party’ white papers & research reports
• Identify cross-team impacts and communicate needs as appropriate to peers and leadership
• Responsible for the enterprise content portfolio, including print and digital content directed internally to employees and externally to customers and other company stakeholders
• Maintain a macro view of all content related to the company’s corporate brand and Business Unit brands around the globe
• Research and write content for online and offline marketing deliverables such as requests for proposals, technical documentation, customer and product brochures, customer and employee testimonials, white papers, case studies, advertising materials, presentations, video and animation scripts, email campaigns, executive speeches, and major internal company announcements
• Consult with internal Line of Business Leads to understand their industry, insights, and customer needs, and then provide strategic written communications to support their needs

Job Specifications

Typically has the following skills or abilities:

• Bachelor's Degree in Marketing, Communications, or equivalent experience 
• 2+ years of experience in related communications work for a variety of mediums and customizing content to targeted audiences
• Portfolio of work and completed projects
• Demonstrated ability to use creative ideas to research, present, and recommend community involvement proposals
• Demonstrated project management, analytical, and problem-solving ability
• Excellent verbal communication skills with a demonstrated ability to speak in group situations with clear and concise communication
• Strong writing, editing, communication, presentation, organization, and planning skills; ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences
• Ability to organize individual responsibilities for multiple tasks, resulting in the timely and accurate completion and delivery of tasks
• Proficiency with word processing, flowcharts, and spreadsheet applications
• Excellent interpersonal skills to foster cooperation amongst business partners and coordinate internal as well as external resource/workload
• Regularly exercise discretion and independent judgment in the performance of job duties
• Ability to work with individuals from all levels of the organization
• Proficient in word processing and desktop publishing applications