Community Writer and Engagement Strategist

hi yes: we're hiring. ✨

we (myself (Caitlyn Looney) + Josie Plenke-Hammond) are looking for associate social strategists who will primarily frolic in Community Management Land. yes, i just invented that.

you might be a fit if you:
❤️ love writing (quick, funny, sharp + you do it a lot)
📚 can read a room (virtual + IRL; you know what the community is saying + what it means)
📑 like turning chaos into order (playbooks, matrices, workflows, POVs)
✍️ relish the craft of a good reply (the kind that makes people feel seen)
🫣 can put up with my parentheticals (it's just what's happening today, i guess)

this is not a “make cool content and post” role. it’s: have fun, earn trust, protect the space, catch the moments + turn everyday interactions into real community. nbd, right?

ps: if you know someone who would eat this up, please share!

(link in comments) [click apply]

---

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra "The Power of One."​

Overview

We’re looking for an outstanding social media writer to work in a unique role on our Community Strategy team. We need an individual who loves writing for social, is tuned into trends, and is interested in growing social communities through genuine engagements.

As a Community Writer and Engagement Strategist, you will:

• Own day-to-day writing of community engagements on select social channels 
• Be the eyes and ears for the brand, providing insights into what their community is talking about
• Monitor for real time crises, and agile opportunities
• Keep a pulse on platform best practices and breakthrough moments in community management
• Gather insights and observations from event chatter to inform key stakeholders (alongside analytics team)
• Develop industry POVs for the latest changes in the world of social media community management
• Maintain resources like playbooks and response matrices for up-to-date best practices 

Responsibilities

Day-to-day, your role includes: 

• Writing quick, fun, and engaging social responses for real-time engagements with fans throughout the day 
• Managing multiple social channels for one client, including continuous monitoring to ensure clients are briefed on all pertinent social conversations and crisis moments
• Researching and writing about industry and social trends for inclusion in a weekly report used to inform clients and influence strategy

Qualifications

We’re looking for strong, impactful experience, which typically includes:

• A four-year degree
• 1-3 years of experience in copywriting, copy-editing, creative writing, or related experience (social media marketing experience a plus!); please provide portfolio should you have one
• Experience living in the social media universe—you’re in-the-know on TikTok, Instagram, X, YouTube, Reddit, Pinterest, Facebook, etc.
• Preferred, but not necessary experience using a social monitoring tool for community engagement and analytics (notably Sprout and Pulsar)

You are the right person if you: 

• Love writing for social with a passion for building communities
• Are highly organized with an extreme attention to detail
• Are flexible and ready to jump in where needed
• Demonstrate grit and ownership
• Exude positivity
• Aren’t afraid to share your ideas and communicate
• Meet problems head-on and view them as opportunities

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. 

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.  Our benefits package includes medical coverage, dental, vision, disability, 401K,  as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. 

All your information will be kept confidential according to EEO guidelines. 

Compensation Range: $53,960 - $71,610 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/15/26.