Clinical Content Consultant

LOCATION:  Hybrid – 8 days per month in the office (Indianapolis IN office preferred. See other office locations on the posting)

OVERVIEW:

The Clinical Content Consultant – Pharmacist, Allergy Pharmacist will work with the Wolters Kluwer Health – Pharmacy & Health Technology (WKH-PHT) team that develops and maintains specialized embedded content to support our proprietary drug-allergy database and underlying concepts. This position will contribute directly to data maintenance and quality assurance. This position will utilize critically reviewed evidence as well as clinical and informatics expertise to create relevant, clinically meaningful data used at the point of care, and conduct peer review of developed content.  This position will participate in addressing new and existing customer questions and issue resolutions.

RESPONSIBILITIES:

• Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.
• Combines clinical experience with synthesis of evidence to determine appropriate, meaningful inclusion of new information in allergy-related clinical decision support databases.
• Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy and disease or condition and patient-specific variables.
• Responsible for creating and revising high quality clinical drug data consistent with the format and structure of international and domestic databases.
• Supports maintenance of additional clinical databases such as drug ingredient concepts, SNOMED, and Allergen Picklists.
• Works collaboratively across Wolters Kluwer products to develop and maintain content synchrony between referential and embedded drug-allergy databases.
• Analyzes data to inform customers’ needs and optimize clinical solutions.
• Provides a high level of customer service by offering customer and client support on an as needed basis. Responds in a timely and accurate manner to inquiries regarding product data.
• Submits work for collaborative peer review and responds to comments and criticisms.  As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers.
• Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or errors in the content.
• Continually works to improve efficiency and quality, and finds innovative approaches to improve work models, processes, products, and tools.
• Develops and maintains specific, detailed documentation on databases, processes, and workflows for related databases (e.g., drug ingredient concepts, Drug-Allergy, Allergen Picklists, SNOMED, etc.).
• Anticipates problems or issues and identifies creative ways to solve problems to mitigate risks.
• Articulates policies and processes, consistently applying both to clinical content creation.
• Adheres to policy when making content decisions or advising on implementation of created content.
• Consistently meets individual and team productivity goals in a prioritized manner, following established workflow guidelines.
• Maintains currency in practice domain and industry knowledge via reading, attendance at professional meetings and educational conferences, and other continuing education activities.
• Develops and maintains professional relationships with cross-team colleagues and international contractors, as appropriate.  Cultivate and maintain relationships with individuals in specialty areas that can help improve content.

QUALIFICATIONS:

EDUCATION:  

• PharmD (preferred) or,
• BS Pharm with significant clinical practice experience or specialization (required)

Experience:

• A minimum of 3 years of clinical pharmacy practice experience (required)
• A minimum of 3 years using a pharmacy ordering system or electronic medical record equipped with embedded clinical decision support tools for drug screening (required)
• Direct experience in pharmacy informatics, dealing with alert analytics or participating in cross-functional teams evaluating clinical decision support implementation and use (preferred)
• Pharmacy practice residency or other advanced/specialty practice experience, including clinical informatics experience (preferred)

Other Knowledge, Skills, Abilities, or Certifications:

• Pharmacist license from any U.S. State in good standing (required).
• Board of Pharmacy Specialties certification in any area (preferred).
• Knowledge of clinical content and area of responsibility.
• Proficiency in primary and secondary literature evaluation.
• Ability to make clinically appropriate decisions.
• Demonstrated proficiency in written and verbal communication skills.
• Computer literacy in Microsoft Word (required), Microsoft Excel (required), Microsoft Outlook (required), Microsoft Access (preferred), SQL (preferred).
• Ability to work in a data-heavy, technical career field.
• Experience working with development and engineering teams and/or teams employing agile/scrum methodology.
• Experience with/knowledge of regulations, standards, and quality initiatives impacting clinical pharmacy practice and healthcare information technology.

TRAVEL: < 5%. Travel limited to attendance at team meetings, conferences, and customer onsite visits.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$116,400.00 - $204,100.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.