About the role
Company Profile: Eze is a wholesale B2B electronics marketplace, and is expanding its digital footprint. We are in search of a skilled Social Media Content Creator & Community Builder who will be instrumental in boosting engagement on our social media channels - Facebook, Instagram and TikTok channels. This role involves creating captivating and engaging content about our products, operations, technology updates, as well as actively building and nurturing our online community.
Location: Onsite - Los Angeles
Job Type: Contract - 20 hours a week.
List of Responsibilities: Content Creation and Management:
- Craft and implement a comprehensive content calendar for Facebook, Instagram and TikTok.
- Produce and edit high-quality photos and videos showcasing products, warehouse operations, and other relevant content.
- Write engaging captions, create graphics, and ensure all content aligns with our brand identity.
- Community Engagement and Building:
- Foster a strong community by engaging with followers through comments, messages, and interactive content.
- Organise and host live sessions, Q&As, and other community-driven events.
- Collaborate with influencers and partners to expand community reach and engagement.
Strategy Development:
- Develop and execute strategies to increase follower count, engagement rates, and overall brand presence on social media.
- Stay abreast of social media trends and incorporate them into our strategy to maintain relevance and engagement.
Analytics and Reporting:
- Monitor, analyse, and report on social media performance using analytics tools.
- Continuously refine strategy based on performance metrics and industry trends.
Team Collaboration:
- Work closely with the marketing and warehouse teams to ensure a cohesive brand message and to identify new content opportunities.
- Participate in cross-functional meetings to align social media activities with broader company objectives.
- Should be available to travel to cover events and conferences Eze participates in.
Qualifications:
- Proven experience in social media management, with a focus on content creation and community engagement.
- Strong skills in photography, videography, and editing.
- Excellent written and verbal communication skills.
- Experience with social media analytics and reporting.
- Creativity, attention to detail, and ability to work in a fast-paced environment.
- Bachelor’s degree in Marketing, Communications, or related field is preferred.
Performance KPIs:
- Growth in follower count on Facebook, Instagram, Twitter (X), and TikTok.
- Engagement rate, including likes, comments, shares, and saves.
- Increase in content reach and impressions.
- Frequency and consistency of content posting.
- Community feedback and sentiment analysis.
- Conversion rate, tracking how social media efforts lead to measurable business outcomes (e.g., leads, sales).
What Eze Offers -Competitive package -Learning and Development opportunity -Unlimited PTO (T&Cs apply)
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